Maintaining machines just got easier with the all-new Homag Service Assist App.
Homag’s app offers maintenance and service insight so you can take a more proactive approach to machine health. Homag Service Assist will help you with seamless machine maintenance, quick service updates, easy payments, and much more. In certain situations, the serviceAssist app will swiftly guide you toward a resolution without the need for direct assistance from a HOMAG service team member.
This app enables rapid identification of errors, direct connection to a HOMAG contact person and a simple overview of all service cases.
The highlights:
- Overview of all open and resolved service cases
- No need for the phone queue. Your service technician will call you back
- Connection with your service technician via video diagnostics
Benefits
In many cases, machine operators can prevent potential malfunctions
Increased machine up-time and availability thanks to fast troubleshooting
Continuous improvement thanks to our constantly expanding knowledge base In addition: Fast help from HOMAG service thanks to a connection with ServiceBoard, if addition support is needed.